Is Hulu Not Working?
Picture this: you're a few episodes deep into your new favorite Hulu original series and just when you're about to discover an intriguing plot-point, Hulu stops working. That can happen from time to time. So, what do you do?
Do you give up on the series and start watching Netflix or HBO GO? Or do you take matters into your own hands and you try to fix the issue yourself?
Buffering, poor video quality, freezing videos and connection errors happen for a reason. And if you follow this step-by-step guide, you'll have a solution for anything, no matter what the problem is.
Why is Hulu not working?
There are a bunch of different reasons for why Hulu might have streaming issues. The service could be down, you might have connectivity issues, or you might have speed issues, and the list goes on. So, first figure out what the problem is and then check our step-by-step guide for fixing these issues.
Hulu is down
Before you try to fix any Hulu issues, make sure you're not experiencing internet outages or playback failure, and you actually have something to fix. It's not unheard of for Hulu to have an outage and the service to go down. If that's the case, you can't do anything about it. So, first check if the Hulu servers are up and running.
You can use Downdetector.com to check if Hulu is working and look for live TV outages in your area. If you don't want to use Downdetector.com you could just check social media and search twitter for #hulu and see what people are saying. If others are complaining about the service not working, chances are Hulu is down.
If you're sure the Hulu service is up and running and you're still having issues, chances are you're having connectivity problems. So, here are the steps you can take to quick fix the problem.
1. Close the Hulu app on your device and restart it.
2. Restart your device
3. Update the Hulu app on your device
4. Uninstall and re-install the Hulu app again.
5. Try resetting your router. This step may vary depending on your model. So, if you don't know how to do it, check google for how to reset your router model.
Internet Speed Problems
If Hulu still doesn't work after you tried all the steps mentioned above, you might be facing issues because of your internet speed. Watching Hulu with live TV recommends a 3Mbps download speed for streaming video content and 8Mbps for watching live streams.
That being said, do an internet speed test to see if your network connection is up for streaming Hulu TV. Just go to Speedtest.net and test it out.
If your connection isn't fast enough try turning off other devices that are connected to your network. If it still doesn't help, connect your device directly to your router with an Ethernet cable instead of using Wi-Fi.
Hulu Help Centre
If nothing works for you, check what version of the Hulu app you have and update it if it's not the last one.
If you're still experiencing issues, just check the Hulu Help Centre section on their website. They offer many answers and solutions to questions about troubleshooting and connectivity problems.
If you can't find a solution on their website, make sure you contact customer support. Check out this page to find out how to get in touch with them.
ZenMate VPN for Hulu
If Hulu's not available or working in your country, you can use ZenMate VPN to connect to a remote server from a different location and watch movies and TV shows this way. ZenMate VPN is used by over 47 million people worldwide to stay anonymous online, protect their information and access the Hulu streaming library.
Our complex infrastructure offers special video streaming servers guaranteed to work with services like Hulu, HBO GO, Netflix, Amazon Prime, BBC iPlayer, and more.
We have dedicated apps for streaming devices like: Smart TVs, Windows computers, macOS, Android, Android TV, Fire Stick TV, Apple TV, and iOS, and you can configure an OpenVPN connection directly on your router to install ZenMate even on your gaming consoles.
Frequently Asked Questions
There are plenty of reasons why Hulu might not be working properly. It could be anything from a poor internet connection to their servers being down. Try closing and reopening the Hulu app while turning off all the other programs you have running in the background. If that doesn't fix your issue check out our troubleshooting guide.
Fixing your Hulu depends on the root cause of your problem. Maybe it's buffering or maybe the application doesn't start at all. To figure out the problem you can check out our troubleshooting guide and figure out what you can do based on what's going wrong when you're trying to watch Hulu.